1. Agreement to Terms
These Terms of Service ("Terms") constitute a binding legal agreement between you ("Customer", "Client") and DreamTel Pty Ltd ("Dreamtel", "us", "we"). By accessing or using our APIs, SIP redirection services, or dashboard (collectively, the "Services"), you agree to be bound by these Terms.
2. Service Description
Dreamtel provides an intelligence layer for telecommunications, including branding orchestration, compliance governance, and architectural consulting. We are not a carrier. We do not provide carriage services, public switched telephone network (PSTN) connectivity, or emergency calling (000/911) services.
3. Use of Services
You agree to use the Services only for lawful purposes in accordance with our Acceptable Use Policy.
- No Resale: You may not resell the Services to third parties without a specific Reseller Agreement.
- API Keys: You are responsible for maintaining the confidentiality of your API keys and SIP credentials.
- Compliance: You act as the initiating party for all communications. You represent that you have obtained all necessary consents (e.g., opt-ins) required by applicable laws (spam acts, telemarketing regulations) for your outbound communications.
4. Fees and Payment
Fees are calculated based on your Service Order or active subscription tier.
- Invoicing: Invoiced monthly in arrears for transactional volume (API calls, lookups) and in advance for platform access fees.
- Payment Terms: Net 30 days unless otherwise specified in your Service Order.
- Taxes: Fees are exclusive of GST and other applicable taxes, which will be added to your invoice.
5. Intellectual Property
Dreamtel retains all rights, title, and interest in the Services, including our decisioning algorithms, MCP server logic, and API schemas. You retain ownership of your customer data and branding assets.
6. Limitation of Liability
To the maximum extent permitted by law, Dreamtel shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits or data. Our total liability for any claim arising out of these Terms is limited to the amount paid by you to Dreamtel in the six (6) months preceding the event.
7. Indemnification
You agree to indemnify and hold Dreamtel harmless from any claims, damages, or expenses arising from your use of the Services, including any regulatory fines (e.g., ACMA breaches) resulting from your outbound communications.
8. Governing Law
These Terms are governed by the laws of Victoria, Australia. You submit to the exclusive jurisdiction of the courts of Victoria.
DreamTel Pty Ltd | ABN 12 345 678 901 | legal@dreamtel.com.au